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I submitted a expense report on 7/19/23 for a purchase I made at Amazon in the amount of $47.96. That report is still sitting in my library with a status of "Sent for Payment". I now have an available expense that I cannot delete. It is also for Amazon in the amount of $47.96. I do not want to submit another report on this expense since one is presently waiting in the queue to be processed. How can I solve this situation? Thank you.
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Hi @WillM ,
I assume that the card transaction did not come in earlier. This prompted you to claim in cash and now you have the card transaction. Depending on your system setup and internal policies, there may different options. I list two main ones below.
In any case, its best to check with your internal helpdesk. It is possible that they offer an alternative to hide the transaction as well.
Hope this helps.
Best regards,
Rohan