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Occasional Member - Level 1

Travel Allowance itinerary Issue on mobile to web



In an expense claim created on Concur mobile, a Travel allowance itinerary is also included and the claim is submitted.

The issue arises when the approver views this claim through Concur web, he's unable to view the TA itinerary. He can only view the expense claims along with the report headers and expense entries.

But as per the TA itinerary is visible from the user's concur mobile.


Please let me know why this is happening



Anchu Jose

Community Manager
Community Manager

@anchu_J can you send me a private message with the name of the approver who cannot see the TA. I'd like to go in and take a look to see if I have the same issue. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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