Travel Allowance itinerary Issue on mobile to web

[anchu_J]

Hi 

In an expense claim created on Concur mobile, a Travel allowance itinerary is also included and the claim is submitted.

The issue arises when the approver views this claim through Concur web, he's unable to view the TA itinerary. He can only view the expense claims along with the report headers and expense entries.

But as per the TA itinerary is visible from the user's concur mobile.

Please let me know why this is happening

Regards

Anchu Jose

[KevinD]

@anchu_J can you send me a private message with the name of the approver who cannot see the TA. I'd like to go in and take a look to see if I have the same issue.