I work for an Australian Government Agency that uses Concur.
Many Government agencies and departments still use per diems to pay their travellers - a set rate for Breakfast, Lunch and Dinner plus a daily incidental rate if the traveller stays away at least one night.
The allowance will differ depending on the level of the employee. We do ask the traveller upon their return to declare any meals that were to provided to them in the course of their official business (i.e Catered Lunch or Dinner) and repay accordingly. Other than that we do not ask the traveller to justify that they spent exactly $25AUD on breakfast, $30AUD on lunch and so on.
There is a push to move away from the per diem method to actuals on the credit card - the benefits ultimately being that spend on meals will be significantly lower and "actuals" as opposed to "allowances" enable the agency or Department to claim the tax rebate for this spend.
For travellers who undertake travel that does not incur an overnight stay they are entitled to what is known as "Part Day Travel Allowance" - this is a set one of amount which is taxable.
Happy to discuss further
@KevinD thank you for providing contact
@RichardG thank you for the details. our customer uses rates as per the enterprise agreement with the respective agency and it is approved by FWC (Fair work Commission). However this document is very confusing and not straight.
we are in discussion with customer to make standard process across agencies, will let you know if any details required.
Thanks for that information!
Will be interested to see how you progress with this.