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henslwe
Occasional Member - Level 1

Transactions will not move to expense report

henslwe_0-1662034476018.pnghenslwe_1-1662034504220.png

I am trying to move my credit card charges to the expense report that they should be attached.  I keep getting this error and have tried signing out and restarting several times.  

5 REPLIES 5
KevinD
Community Manager
Community Manager

@henslwe I sent you a private message here on the community with some contact names.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Sdavisrn04
New Member - Level 1

I need help with this as well

tvanderwell
New Member - Level 2

I am also trying to move transactions to an expense report, but it is not working. Sometimes I can move one or two at a time, but most times I get an error message (that flashes too quickly to read), and nothing is moved.   It has worked fine in the past, but hasn't for about 2 months now. 

Do you have a solution?

ts2
New Member - Level 1

I am also having this same issue. Can you please send me the contact names?

SMolla
Routine Member - Level 1

If any admin is here, then they must be aware of this issue. Most of the cases, what I have seen that if your concur card admin just go to "Admin > Company > Tools > Company Card > Manage Transactions > Bring up your transactions as "unassigned" and hide them all and then release them. Then you should be able to assign those transactions in a report. 

Then go and get your concur admin to do try this solution and let me know if it works.

Note: But I am not sure why this happens. That concur's credit card services team can answer and rectify the issue.