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shadabqrsh
Occasional Member - Level 1

This platform is not verified properly under USER FRIENDLY sense

Hi,

 

My Expense request in SAP Concure was audited successfully by SAP team and sent to other approvers in chain.

 

At the final stage (before payment), it was rejected, saying “Change the expense category”.

 

I have edited the request and updated the for said expense category.

 

Problem is it is being taken as new request and again passing through all stages of SAP audit and approval chain.

 

My CONCERN is, if the category was not correct why it was approved in the first stage itself while auditing.

 

If it has to be rejected at final stage what is the use of this so called AUDIT stage.

 

THIS IS THE WASTE OF TIME FOR AUDITORS, ME, MY MANAGER, AND OUR DUH. ALSO FOR THE FINAL REJECTING AUTHORITY FOR VERIFYING THE CORRECTNESS OF CATEGORY.

Where this wastage of time and frustration being accounted, this will surely impact the work for disturbances to user.

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