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Occasional Member - Level 1

This itemized entry has sub-entries with one or more exceptions.

Hello! I am receiving two errors on an expense report I am filing as a delegate. The main error is "This itemized entry has sub-entries with one or more exceptions." and the sub-entry error is "The nightly lodging amount exceeds the Government room rate by more than 150%. Please select the appropriate Exception from the drop-down menu."

In this report, there are entries for two travelers whose accommodations were purchased on the same card as one traveler does not have a company travel card. Both travelers' entries are charged as out-of-pocket expenses and one (ironically the smaller charge) returns returns the above errors. I have deleted and re-created the itemizations as well as the entry with errors persistent. The nightly room rate appears to be the problematic charge, but it does fall <150% CONUS for Baltimore, MD (location of travel).

I believe the error originates from both travelers existing on the same report, but when I move the charge to a new report on the same profile, the errors are persistent then as well. The airfare charges for the traveler without a company card returns no error and can be found in the same report.

Is there any way I can resolve this error without listing it as exceeding the government room rate so the report is submittable by the profile owner? I can provide screenshots upon request but would prefer not to share them in direct reply to this forum thread (apologies community members).

Community Manager
Community Manager

@jfsexton I see you are a delegate for multiple people. Could you send me a private message with the name of the person whose expense report you are working on, please?

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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