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ms-ecgaz1
Occasional Member - Level 2

There is no option in the app to add or complete any expenses

As of today, the options to complete expenses that are already visible in the web version, or to create any expenses whatsoever in the iPhone app are completely gone. Rebooted phone, app is up to date, iOs is up to date. The only thing that can be done with the app today is to book a trip and approve others' expense reports. There is no way to create a report either.

msecgaz1_0-1655137558463.png

 

 

1 Solution
Solution
Montey
Junior Member - Level 1

UPDATED:

 

Degradation Issue

Services Affected: Expense, Request

OPI-5495123
Started: Monday, June 13, 2022 12:21 PM GMT-0400
Issue Identified Monday, June 13, 2022 12:58 PM GMT-0400

We are working to determine the user impact and will provide information as it becomes available.

View solution in original post

13 REPLIES 13
kmhornak
Occasional Member - Level 1

This is affecting my computer version as well.  Not able to see any open expenses, reports in process.  

lxm142
New Member - Level 1

I had already uploaded a receipt but now have no option to submit for it to be reimbursed.  I cannot view it either on my computer

 

christina_K
New Member - Level 1

I am having the same issue.  In using through my computer, i can no longer find expense reports that I had open. All i can see is travel related items

klsingleton72
Occasional Member - Level 1

Did you get this resolved?

aberberyan
New Member - Level 2

I am having the same problem on my computer. I cannot do reimbursements. 

Ekilcawley
New Member - Level 1

I'm having the same problem and can't see any expenses or work on reports. 

paintguy
New Member - Level 1

I have the same issue, expenses are all now gone and do not appear.

Andy_G
New Member - Level 1

I have the same problem, cannot create expense report on web app.

Montey
Junior Member - Level 1

Same here. Looks like SAP Open is verifying the issue. 

Solution
Montey
Junior Member - Level 1

UPDATED:

 

Degradation Issue

Services Affected: Expense, Request

OPI-5495123
Started: Monday, June 13, 2022 12:21 PM GMT-0400
Issue Identified Monday, June 13, 2022 12:58 PM GMT-0400

We are working to determine the user impact and will provide information as it becomes available.

aberberyan
New Member - Level 2

Any updates? 

GMPGA
Occasional Member - Level 1

Same issue with me. All my saved expenses and receipts have just vanished from my phone and computer and there is no longer any expenses section at all (just Trips and Approvals). Thank you for posting so I know I'm not alone.  

nikkmr
Occasional Member - Level 1

I am also facing the same issue