@jspoonemore does the cell phone provider not provide a monthly statement because he pays in advance? I would think they still would have a monthly breakdown of the charges, but it would just show a zero amount owed. Other than that, I would suggest getting some sort of written approval from one of the higher ups that says this is okay to do and attach it to each month's report.
Does the report show the names of the people rejecting the report? Did you look in the audit trail? If so, you may want to reach out to them and explain the situation and get them onboard.
Thank you,
Kevin
SAP Concur Community Manager
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