Surnames with an apostrophe

[KimH]

Hi, how do I set up a new user who has an apostrophe in their surname?

The system won't let me save as it says error in field as the email address uses the apostrophe also.

Help!

[DeanR]

Have you checked that their email address actually has the apostrophe?  It's usually bad practice as a some email systems have issues with processing email addresses with apostrophes.  We have a number of staff with apostrophes in their name but it is dropped from their email address.

In Concur you can have an apostrophe in the Name fields.

[KevinD · Accepted solution]

@KimH I believe you need to remove the apostrophe from the email address. I just looked up a colleague who has an apostrophe in her last name. Her email address is set up without the apostrophe.