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suresh2022
New Member - Level 1

Submitted Concur expense , but my approving manager not getting the message , how to resolve

i have submitted my expense , my manager not getting an alert . 

1 REPLY 1
KevinD
Community Manager
Community Manager

@suresh2022 The person I see appears to have the right email address and has the notifications turned on for submitted reports. I looked at your last expense report and I see it was approved by your manager. Did you notify your manager that the report needed to be approved? How did they know to look in their approval queue? 

 

One other thing, is your manager looking in their Junk of Spam folder? Sometimes the email notification can end up there. 


Thank you,
Kevin
SAP Concur Community Manager
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