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JBanez
Occasional Member - Level 1

Separated entry from vendor receipt cannot be combined

I have a transaction from an app (Grab) whose receipts where somehow divided into 2 parts (see screenshots). 

The entry from concur cannot reconcile them into the single entry on the card. I was only able to combine it with one, the remaining transaction is floating, and the total of the resulting combined entry are not equal. 

2 divided

entries: 

283.25
24.72

total expense entry:
307.97

expense_part1.JPGexpense_part2.JPG

1 REPLY 1
KevinD
Community Manager
Community Manager

@JBanez I wouldn't worry about the second transaction with amount PHP24.72. It doesn't show a red alert and no receipt is required for that amount. If you want to make sure there is no issue, you could use the comment field and explain that the transportation ride was somehow split into two transactions and that the receipt for the total is attached to the other Taxi entry with date 6/20/2024.


Thank you,
Kevin
SAP Concur Community Manager
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