Separated entry from vendor receipt cannot be combined

[JBanez]

I have a transaction from an app (Grab) whose receipts where somehow divided into 2 parts (see screenshots). 

The entry from concur cannot reconcile them into the single entry on the card. I was only able to combine it with one, the remaining transaction is floating, and the total of the resulting combined entry are not equal. 

2 divided

entries: 

283.25
24.72

total expense entry:
307.97

[KevinD]

@JBanez I wouldn't worry about the second transaction with amount PHP24.72. It doesn't show a red alert and no receipt is required for that amount. If you want to make sure there is no issue, you could use the comment field and explain that the transportation ride was somehow split into two transactions and that the receipt for the total is attached to the other Taxi entry with date 6/20/2024.

[JBanez]

Hi Kevin, 

It was ok the first time. 

But it has been happening more often recently and with more complications. 

Now, the 2-part entries are actually duplicates. 

But as you can see, the payment type is only correct on the 2-part duplicates (which also do not have the digital OR - I have to manually place it)

I have to manually set the Payment Type of this entry to "Company Paid" just to be valid for submission. 

But Finance would not accept this since it needs the Payment Type to be set to "Fifth Third MasterCard"

Can you provide any advice to reconcile these entries? Thank you