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Opening an expense report on my Iphone 13 causes the app to freeze. It has does this on any new report that's created.
Procedure I've tried:
- offloading the app data
- offloading the app
- uninstalling the app
- hard rebooting the phone
- reinstalling the app
- signing back in
The problem still continues on ALL new expense reports.
This is incredibly frustrating considering the phone is the easiest way to add receipts.
IOS 17.5.1
Please provide a resolution and correct this app bug.
Thank you
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Hi @DavidHarris123 ,
Our R&D team is currently working on a fix which will be provided in the Concur app version 10.14, yet to be released.
For now we have a temporary work around while R&D fix the issue. Sharing the steps as below for reference:
1) Log in to the app but refrain from opening any reports.
2) Tap on your initials which can be seen in the upper right-hand corner (iOS).
3) Proceed to 'Settings'.
4) Tap on the 'ExpenseIt' toggle to disable
Please let me know about the results!
Andras
SAP Concur
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This worked for me - had the exact same problem for the last month or two.
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This solution worked for me too!