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sallyhoffman
Occasional Member - Level 1

Room Expense repeated 4 times, but not my expense

Hello -

 

I have an expense in Concur that is the same expense to the same hotel that is showing up 5 times, I did not make this purchase or event in this city on the date. 

 

How can i fix this? 

 

Thank you 

2 REPLIES 2
KevinD
Community Manager
Community Manager

@sallyhoffman you should call the card company and dispute the charges. Once investigated and found to not be yours, you should receive five more transactions with negative amounts to offset these. Add them all to a report, they will zero each other out. You could use the Comment field on the entries to explain the situation.


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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sallyhoffman
Occasional Member - Level 1

Thank you so very much. That worked.