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I personally paid for a forum that I was going to attend and submitted the expense through Concur and got reimbursed by my company. Then, the forum got cancelled and I got a refund. How do I use Concur to give back the money that my company gave to me for the forum?
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dear @bhart
depend on how your system is set up and see 2 options:
1- If you are a frequent traveller, and the amount is not too high, you might include the same transaction in negative amount... e.g. Forum was 300 USD, so you will enter a manual line in -300 USD from the same expense type, however it will need to be covered by other cash amount you paid on the same expense report, at least another 300 USD or more.
2- Ask the banking details of your Company to reimburse the undue amount.
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@bhart your best option is to reach out to your Finance, Accounting or Payroll department to see how you should return the funds.