Solved: Reset User's password

MargaretP · ‎Dec 6, 2022

As an administrator am I able reset a user's password or do they have to click the forgot password link

KevinD · ‎Dec 6, 2022

@MargaretP Yes you are able to. When you go to their profile as an admin, you should see the password field. Just type in a new password and save.

However, it might be better for them to reset their own password using the Forgot Password? link. That way they don't have to change it again from the new temp password you changed it to.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD · ‎Dec 6, 2022

@MargaretP Yes you are able to. When you go to their profile as an admin, you should see the password field. Just type in a new password and save.

However, it might be better for them to reset their own password using the Forgot Password? link. That way they don't have to change it again from the new temp password you changed it to.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

MargaretP · ‎Dec 7, 2022

Thanks Kevin