Request bank account regd

thichith · ‎Oct 4, 2021

Actually i added my bank details yesterday forenoon on touchstone.amazon.com for concur expenses claim but till now not able to submit "concur expense" claim because of bank account not yet updated.

What should i do?

KevinD · ‎Oct 5, 2021

@thichith Because you entered your bank info through an Amazon internal site, it needs some time to feed over to SAP Concur. I'm not exactly sure on the amount of time that process takes, but usually SAP Concur Jobs/Imports run in the evening time. Maybe give it a try today and see if the system has updated your bank info.

Thank you,
Kevin
SAP Concur Community Manager
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