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Lyons37
New Member - Level 1

Report Has an exception- Redirect cash? How to fix?

Its telling me that the amount I am requestiong exceeds the amount that is on ky card.  This is not correct ... how do I resolve this exception so I can submit my report?

2 Replies
KevinD
SAP Concur Employee
SAP Concur Employee

Re: Report Has an exception- Redirect cash? How to fix?

@Lyons37 I think I've seen something similar to this before. I believe you have to open your expense report, click on Report Details and select Report Header. There is a field on the report header that will show the amount you are requesting. You'll have to adjust this field. 

 

It is not a very common thing and I'm trying to remember this off the top of my head. If you want to send me a private message with your full name, your company's full name, I can take a look at your report and better assist you. 


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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belindaz
SAP Concur Employee
SAP Concur Employee

Re: Report Has an exception- Redirect cash? How to fix?

Your company has turned on the option for you to redirect the amount the company owes you, so that the company will pay your card account instead.  You can only do this for the amount on this report that the company owes you, and no more than that.

 

  1. On this report, look at the Report Totals page to see how much it says the company owes to you.
  2. Now go to the report header, and verify that the amount you have requested to be redirected to your card is equal or less than the amount that the company owes to you.  You should see fields that look like this on the report header:
    Redirect Funds.PNG