Reimbursment not received

[RobB]

Ho do we get assistance if reimbursement is not received.

[JessicaL]

Hello there,

You would need to reach out to your Concur Administrator to see what happened with your payment. I would recommend checking your bank details to make sure they are correct as well (under Profile-->Profile Settings-->Bank Information). 

Best,

[RobB]

Our administrator found that the reimbursement was added to another reports reimbursement total paid out the same day. One was out of pocket the other was a company card.