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Hello! We are based in the US and have a team member that resides in Canada and wishes to be reimbursed for out of pocket expenses in CAD. The team member does not have a US bank account. Can this be done and if so, how?
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@AngelaG how does this user receive their paychecks? By direct deposit? Is their salary paid in USD?
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Hi KevinD,
I do not know how she receives her paychecks.
Thank you,
Angela
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@AngelaG could you send me a private message with the name of the employee. Full name please.
Your site is set up to reimburse Canadian employees through our Expense Pay feature, so there shouldn't be an issue reimbursing them as long as they get set up correctly. I won't be to tell until I look up the user's profile.
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Hi Kevin, Can you please also check this issue for my account? As I have the correct country setup (Romania), but Reimbursement Currency is set to EURO instead of Romanian LEU. Thanks in advance for your help!
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Thank you, but in the meantime issue has been resolved by our local support team :).