Refund of disputed items at hotel

[rathirajesh]

The hotel charged me for 2 items that I did not purchase - a meal and snacks from the minibar. I disputed those charges and they issued me a refund for both.

So now concur shows two expenses - one positive with the extra charge and then another negative for the refund.

On the negative expense I get this warning:

"Guidance on expensing refunds: (1) For a full refund of canceled services use the "(Z_CANCEL) Cancellation Fee (Audited)" category located in the Trip ID drop down menu for both the positive and negative charges. (2) If you have already expensed the positive charge with a regular Trip ID please still use "(Z_CANCEL) Cancellation Fee (Audited)" for the negative charge. (3) For a refund resulting in a cheaper fare or stay, use the original Trip ID for both the positive and the negative charge."

It seems #3 applies to me so I selected that. But the warning (Alert) does not go away. I tried selecting #1 and the Alert still stays.

asking the community for help.

[KevinD]

@rathirajesh I looked at your expense report. The warning in questions is yellow and is just that...a warning/reminder. It doesn't need to go away for you to submit the report. As long as you followed one of the three options provided, you should be fine.