Refund from a Fraudulent charge

[TravelingTech37]

Hello,

I stayed at a hotel, and they charged me for nights that I did not stay. They gave me a refund but how do I categorize the refund. I selected the hotel option, then the program says I need to itemize it, so I do. however, because this is money coming to the card I get this error:

Negative amount(s) not accepted during itemization of a debit charge.

and with this error I cannot submit this $0 exchange. Hotel is clearly not the option so what is the other option I should select? I can send pictures if this would help.

[KevinD]

@TravelingTech37 I'm looking in your account and I see you were able to submit the report with the hotel refund. Correct?

[TravelingTech37 · Accepted solution]

yes, I asked a coworker and the solution was to not have any itemizations for the refund amount and I had to itemize the charges that were made. This was the solution.