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prasannavr
Occasional Member - Level 1

Refund amount to settle

Hi,

 

I have cancelled my flight booking and got refund entry (negative amount) in my expense list that I need to settle.

 

When I submit the expense report by including that refund entry for that trip, it is throwing error stating that I cannot settle with negative amount.  How I should resolve this.  Please advise.  Thanks

1 REPLY 1
KevinD
Community Manager
Community Manager

@prasannavr you need to have other card transactions that total more than the refund. Do you have the original charge transaction? If so, that charge and the refund should be placed on the same report so they will zero each other out. If not, then you will need to add other card transactions to this report to bring the total above zero.


Thank you,
Kevin
SAP Concur Community Manager
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