Re: Reduce card expense

TorrieTruist · ‎Sep 27, 2021

How do I process this request if this is a card transaction?

"Your company does not authorize reimbursement for tips greater than 25%. Please reduce the tip value and resubmit for Entertainment - Clients for 36.94 USD on 08/20/2021”.

KevinD · ‎Sep 27, 2021

@TorrieTruist when filling out the expense details, is there a Tip field? Can you provide a screenshot of the expense details, please? That will help me help you.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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KevinD · ‎Sep 27, 2021

@TorrieTruist you might have to do an itemization for the overage of the tip and mark it as personal. You might want to use the Other Misc Expense expense type for this.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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TorrieTruist · ‎Sep 28, 2021

Thanks Kevin,

That worked, I did the amortize and reduced the tip. However, it left a balance due. Will we need to pay the overage separately with a check? Thanks

KevinD · ‎Sep 28, 2021

@TorrieTruist likely you will need to pay your company directly for the overage, however I would contact someone in your Finance department to ask them how this situation is handled.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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