Receipts not showing with no alerts

[lchavis]

We are new to Concur and just rolled it out to all our employees this month. Several of them have had an issue where their receipts are not showing up with the corresponding expense. And, when these expenses are added to an expense report, there are no alerts. So, some of them have been able to submit their reports with missing receipts. See screenshot below:

When you go into the expense detail, there is no receipt attached. But, you can't see that from this view.

Any help is appreciated!

[KevinD · Accepted solution]

@lchavis from what I see in the screenshot, all the items in question are lower than $25 so it's likely a receipt is not required. That is why they could still submit.

[lchavis]

That's what it was. Thank you so much for your help!

[KevinD]

@lchavis happy to help.