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skiman7541
Occasional Member - Level 1

Receipts not being received

Getting this screen when I check receipts I faxed in:

 

Receipt Image Not Available

There is currently no receipt image available. Try again in a few minutes.

2 Solutions
Solution
KevinD
Community Manager
Community Manager

@skiman7541 How long ago did you fax in the receipts? If I remember correctly, it might take a bit of time for the faxed receipts to be available. Have you tried using the mobile app to take a picture of the receipt? It is a lot faster method to get your receipts into SAP Concur. 


Thank you,
Kevin
SAP Concur Community Manager
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Solution
skiman7541
Occasional Member - Level 1

It took longer than usual, but its in there now, thanks.

View solution in original post

3 REPLIES 3
Solution
KevinD
Community Manager
Community Manager

@skiman7541 How long ago did you fax in the receipts? If I remember correctly, it might take a bit of time for the faxed receipts to be available. Have you tried using the mobile app to take a picture of the receipt? It is a lot faster method to get your receipts into SAP Concur. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
Solution
skiman7541
Occasional Member - Level 1

It took longer than usual, but its in there now, thanks.

KevinD
Community Manager
Community Manager

@skiman7541 Glad to hear it. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.