Receipt is attached but getting missing receipt error.

[Kgrengs]

I've had multiple people say they have attached the receipt to an expense but the report say's there isn't a receipt attached.  The only way to fix this is to void the expense line and start that expense over.  Why is this happening and is there a fix? 

[KevinD]

@Kgrengs are your users still having this issue today?

[alocurto]

I am also having this issue.  Seems like a completely new layout for expenses as well... Anyway to get back to the old system?  I normally browse my receipts and attach to the expense... Much quicker that way.

[Kgrengs]

Yes, this is still an issue.  

Thanks, 

[hhoch]

Before I was able to upload but not attach the receipt to an expense, now when i try to open the receipts dialog i get this:

[spfiefferC1]

I cannot get them to work going to receipts@concur.com or uploading in Concur.  Hopefully they will get this fixed soon.

[kjm23]

@KevinD this has been broken for over a day now for multiple customers, could we please get the receipts issue resolved?

Here is the error code I get: b6f94bf1-e66d-4634-9aad-25ed7c60d606

Looking at receipts for past reports is also broken, says "Receipts are not available, try again later".

EDIT : looks like an incident is ongoing https://open.concur.com/details/p1/us/Imaging/Current%20Status

Thanks!