Solved: Receipt image not appearing when click into it

pripley · ‎Dec 3, 2021

Hello

We have a user who whose receipts appear to be fine but when she clicks into them then she sees what looks like the transaction id rather than the image. When I log on as her all looks fine to me. I wonder if it is a browser setting. Has anyone seen this before? Thanks Paul

KevinD · ‎Dec 3, 2021

@pripley Are you using Google Chrome? If so, it is a browser setting. This link will take you to a thread where I shared a screenshot of the Chrome setting.

https://community.concur.com/t5/Related-Products/PDF-attachments-are-not-visible-at-approver-end/m-p...

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

KevinD · ‎Dec 3, 2021

@pripley Are you using Google Chrome? If so, it is a browser setting. This link will take you to a thread where I shared a screenshot of the Chrome setting.

https://community.concur.com/t5/Related-Products/PDF-attachments-are-not-visible-at-approver-end/m-p...

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

pripley · ‎Dec 7, 2021

Many thanks - it was related to this