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DaveP
Occasional Member - Level 1

Receipt amount does not match transaction amount

My expense report is getting returned to me.  I have a receipt for a meal for $100.  When I paid by credit card there was a transaction fee to pay by credit card.  The credit card transaction is $102.  The receipt was printed prior the the eftpos transaction.  How do I resolve this?

1 Solution
Solution
KevinD
Community Manager
Community Manager

@DaveP I suggest using the Comment field for that entry and explain why the amount is $2 higher than the receipt total. 

 

Who sent the report back to you? You should be able to see who in the Audit Trail. If it was someone at your company, you could always reach out to them directly and let them know the situation. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@DaveP I suggest using the Comment field for that entry and explain why the amount is $2 higher than the receipt total. 

 

Who sent the report back to you? You should be able to see who in the Audit Trail. If it was someone at your company, you could always reach out to them directly and let them know the situation. 


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
DaveP
Occasional Member - Level 1

Thanks @KevinD That worked.  I explained the situation in the comments.  Thank you for your help.