Receipt affidavit - accept & create button gray'd out

[RuthE]

Hi - I've been asked to submit a receipt affidavit but when I click on "manage receipts" / "missing receipt declaration" the pop-up window does NOT include a list of expenses so therefore the option to "accept & create" is not accessible. See screenshot and please advise. Thank you.

[Jflynnso]

You may find these links helpful: https://assets.concur.com/concurtraining/cte/en-us_nextgen/tipsheet/pdf/cte_en-us_exp_tip_sheet_miss...   https://microlearning.opensap.com/media/1_c2qauu5f   Note that the Missing Receipt Affidavit (Declaration) is only available to the expense report owner (the traveler). Delegates and Proxies will not be able to access the Affidavit.

[RuthE]

Thank you for your quick reply and for sharing the link - helpful to see how it is supposed to be. You'll see from my screenshot (here again) I don't have the same options. The expenses are not listed, allowing me to select and then "accept & create". And I am neither a delegate or a proxy - I am the owner of the report/expense.

 

[KevinD]

@RuthE which expense on your report were you trying to attach the missing receipt declaration?

[RuthE]

Hi Kevin, it's "reproduction/graphics". Do you have access to my expense report?

[RuthE]

Figured out the problem. Thank you.

[Jflynnso]

Not sure what the actual report looks like, but for me I get a pop-up window that asks me to select which expense should be associated with the missing receipt.

[RuthE]

Yea - the screenshot I sent above is what pops up after I click "missing receipt declaration" below. OK well thanks for the help. Hopefully someone will be able to shed some light on this.