Receipt/Expense matching issue

[stewmurdoch]

Hi All

When on the 'Manage Expenses' page in Concur (using the website) if I drag an invoice/receipt from my computer hard drive onto the red 'Upload New Receipt' box an image of the receipt appears to the right of the red box, but the same receipt does not appear in the list under 'Available Expenses' hence I can't match the receipt to an expense... so whats the trick to getting receipts in that list? I can get receipts into the list if I take an image of them using the phone app. Is this the only way? Seems a little clunky if so  Any help hugely appreciated.

Stewart Kelly

Murdoch University

Western Australia

[KevinD · Accepted solution]

@stewmurdoch the image will not go into Available Expenses. It will go into your Available Receipts though. Then when on your expense report and you want to attach a receipt to the entry, you click Add Receipt. On the window that opens, you should see the image you uploaded. Here you can select it and match/attach it to the entry. 

[stewmurdoch]

Cheers Kevin!

Stewart.