Receipt Audit

[saumya]

Hello,

We have done a random audit of receipts attached by users in expense report and found few anomalies. Some receipts were barely readable and some were handwritten. Please suggest ways and best practices to avoid such compliance issues.

[rberlth]

@saumya If you want to avoid such anomalies regarding receipts, you should audit all or at least randomly receipts after submission but before paying. This step is usually being done by the so called processor. If you don't have such processors in your entity I highly recommend Concur Audit. It is an extra service Concur provides, it costs extra though.

[KevinD · Accepted solution]

@saumya I'll make three suggestions:

1. Educate your approvers on reviewing all line items and receipts on the report making sure to tell them if the receipt isn't legible, to send back the report to the user asking them for a clearer receipt.

2. Educate your end users by providing examples of acceptable receipts and non-acceptable receipts. Be sure to tell them they risk having the report returned if the receipt isn't legible. 

3. As @rberlth mentioned, be sure to Audit reports before giving final approval.