Random Audit Function

[toriehigh]

I'd like to start using the random audit function within Concur, but I have a couple of questions before I switch it on.  First, if I choose a percentage, how is that determined?  Is it based on an average of our monthly submission numbers?  Weekly?  Daily?  I'm just trying to get an idea of how many additional reports I'm going to end up looking at!

Also, do users get an email notice to state that their report has been chosen for a random audit, or would they just see that status if they go in to check their report status?

Thanks!

Torie H.

[MGordon]

The process works well.  We set our percentage and random reports come into the processor queue daily for review.  We also have specific audit rules that route expense reports for review (high cash, international, etc).  If you find that too many reports are coming in for audit, you can adjust your percentage.

Associates do not get an email informing them that their report is selected for audit.

[toriehigh]

Thank you!  Do you have any idea what the percentage is based on?  

[GrantC · Accepted solution]

The percentage is determined at the time the report is submitted and the system uses a random number generator to determine what is random and what is not.

Suppose you set your random percentage to be 20%. When the user submits, the random number generator spits out a number form 1 to 100. If the number is from 1 to 20 you are in the 20% and selected at random. If the number is from 21 to 100 you are not selected at random.

A few useful notes:

• If you want the random selection to impact the workflow in any way you should contact support to make the workflow changes.
• If you are using the Concur Audit Service always check with them before adjusting your Random Audit Rule.
• Make sure the Exception used by your Random Audit Rule is set to be visible by the Expense Processor only.
• The system does not store the random number.
• There is a lot of confusion around the way this works with customers. Using the 20% example above, if you turn it on today and then look at all of the expense reports submitted in August that were selected at random, that number will not be exactly 20%. It could be more or less. The larger the overall sample size, the closer it will be to exactly 20%. I use the example of a coin flip to illustrate this to customers: The chance of getting a heads or tails on any coin flip is statistically 50%, but that does not mean I won't ever get heads 4 times in a row. If I only look at 6 coin flips I might think the odds of getting heads vs tails are 66.67/33.3. The more times I flip the coin, the closer I get to a true 50/50 data spread.

I hope this helps.

[toriehigh]

Thank you, Grant!  I am pretty sure that I attended a session at Fusion on Audit Rules that you were hosting, which is where I first heard about the Random option.  I really appreciate you providing these details.