Problem in Concur expensing...

[Gen]

I am trying to attach a hotel bill to an expense report (as of done many times in the past).  After browsing and selecting he file I get a pop up box that states:  "Blocked: confidential data detected".  Is anyone experiencing this issue?  This is the first time this has occurred and I don't know how to resolve this.  We have to provide hotel receipts with these reports before submitting.  Any advice would be welcomed.  Thank you.

[KevinD · Accepted solution]

@Gen in over 13 years at SAP Concur, this is the first time I've ever come across this. I'm asking a colleague about it. I'll let you know if they have any help regarding it.

[Gen]

Hi Kevin, the problem resolved but the system sent an email to me explaining that my action was blocked because I was prohibited from transferring data while off the corporate network, recommending to connect to the JPMC Network.  The odd thing is that I was in the office working in my usual remote session.  I had no clue that I was off network.  The funny thing is that I left the office and signed in from home.  At that point I went into Concur and was able to attach the receipt without it being blocked.  So, not sure if it was just a glitch in the system.  There was no indication that I was working off the network.  In any case, thanks much for your quick response to this.

[KevinD]

@Gen let's chalk it up to a glitch. 🙂 Glad it resolved.