Pre-approval WF

[CrisSouto]

Hi, 

I have a report with a flight ticked reimbursement expense. The ticket was bought in March/20, when WF was not required. Although the field Pre-approval WF# is not a required field, it avoids the submitting process to go through. 

How can I solve it?

tks, 

[Vizag123]

Hi Cris,

March 20 means it might have crossed all the valid days limit, probably 40 to 45 days as per  company Card limit, which is why report might have picked up approver flow to have an exceptional approval before submitting. Please contact your internal Concur IT Support Team to guide you for submission.

[CrisSouto]

Hi, thank you for your answer. It refers to cash back from the air flight company. GE is not paying anything; it is receiving cash back because the ticket was not used and the flight company actually went bankrupt. I had to do a workflow anyway explaining what I´ve just said and submitted to approval. But for me it doesn´t make sense asking a flight ticket approval if the expense is a cash back.