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212496605
New Member - Level 1

Pre-Trip approval

Hello,

I tried creating my expense report directly from my Request page.However, the Request is now closed and I cannot Submit claim as the system is asking for a pre-trip approval. When I try to attach the pre-trip approval request to my Expense report , it is not available in the "Manage request" tab.

How can I submit claim in the system?

Thanks

Emilie

1 REPLY 1
KevinD
Community Manager
Community Manager

@212496605 you will need to have someone reopen the request. If you go to the Request in question click Request Details. From the drop down list, select Audit Trail. It will show you who closed the request. Likely this person can reopen it for you. Once reopened, you should be able to add it to your report. 

 

 


Thank you,
Kevin
SAP Concur Community Manager
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