cancel
Showing results for 
Search instead for 
Did you mean: 
jcabesv
New Member - Level 1

Pocket money refund pending

Hi there,

 

since I'm joining JCI for less than 3 months, I didn't get my company credit card at time, so I got some travels across and I bore the expenses against my own private account; Those expenses have been approved, the newest for more than 15 days already, and sent to payment, but I do not receive any transfer, and there's no one to talk to, apparently.  Frustrating. I wonder how or to whom should I ask, HR does not feel involved and it's > 1,8 k€ I am holding. I fulfilled the bank data form, but no better.

 

Thanks off,

 

Vicente

1 REPLY 1
KevinD
Community Manager
Community Manager

@jcabesv hello there. Your company has an internal help desk ticketing system. When you log in to SAP Concur. look in the Company Notes section. There is a link provided in that section for you to submit an internal help ticket. I was instructed by a Director at JCI to make sure JCI employees use this internal help ticketing. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.