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Occasional Member - Level 1

[Please help] Expense report says "Paid" but I haven't received the money in bank account

Hi, I submitted 2 expense reports more than 7 business days ago but haven't received any reimbursement in bank account.

Both reports have been approved and status shows as "Paid" since last week.

Details are below.


Company: GE Healthcare

Report 1: E71011FD99C9433AB3FD

Report 2: B8A021BDE4E74099ABFD


Can someone please check why I haven't received payment???

Routine Member - Level 1


This a question best to ask your company. Concur is used to process the reports and sometimes payments, but this is dictated by your company and their policies.

It is possible they could have closed the report in preparation for payment, but not actually paid it yet.

Community Manager
Community Manager

@teekeeothers at the top of the Expense forum I made a post about missing payments. Please take a look at that. 🙂

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Hi Kevin,


The concur report was updated to "Paid" about a month ago but I still haven't received payment. I tried contacting the internal expense team but they are only contactable via Google forms and are not responding. Is it possible for you to check if the payment has been released? I hope that the amounts have not been released to the wrong bank account.