@jdunnty this is a bit of an odd scenario. If you are in a group that doesn't require entry of your banking details, you shouldn't even see that option available. This could be a configuration error of how the system and groups were set up and the payment batches. Nothing you could control though.
Anyway, I see you work for JCI. If you log in to SAP Concur, on the home screen you will see a Company Notes section. In that section I believe your company has provided a link to your internal support help desk. I've been told by one of the directors at your company to direct all JCI employees to that link. Give that a try.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
