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Occasional Member - Level 1

Personnal Car Mileage calculator will not push mileage to the report

I get this error:

If the problem persists, please contact your company administrator or help desk with the following incident code: 0967321b-2689-4d75-b692-1b0d6b9c3b45

-I have deleted the expense and re-entered

- I have restarted the app.

_ Yes, I click the save button!!

-This has worked normally for quite some time.

Community Manager
Community Manager

@laheyth I take it the mobile app on your phone is the latest version, I believe there was a fairly recent release. So, make sure the app is updated and I also recommend doing a hard shut down of your phone then power it back on. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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Occasional Member - Level 1

Not valid solution, this issue  is on laptop, and we figured out GEPC admin left the "personal mileage" button  visible, which is NOT to be checked, check the Business Mileage box. I still cannot figure out who the GEPC admin person is, it is well hidden.