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Occasional Member - Level 1

Personal car mileage expense

I created a personal car mileage expense for December 2022, but my personal bank account had issues and declined the deposit. Will IBM/SAP cut me a paper check or try to redeposit the funds? It's been 17 days already.

Super User
Super User

If your bank did not accept the funds, they were returned to the company and your Concur dmin would see a returned payment.  You might want to re-enter your bank information so that Concur can verify and retry the deposit.

Nancy Murray
Community Manager
Community Manager

@guitarpoppa your company is not using our Expense Pay feature, so your reimbursements come from your company. If there was an issue with your bank account you should contact your payroll or HR department to make sure the information is correct. 

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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