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KIRSMI
Occasional Member - Level 1

Personal Expense and error when submitting

I accidently used company card for a personal expense.  Because I marked it as a personal expense, it flags it as an alert and won't let me submit the report.  Se snip of error. Not quite sute what to do about this. Any help to get it to process would be appreciated!

Spoiler
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4 REPLIES 4
KevinD
Community Manager
Community Manager

@KIRSMI I don't see any unsubmitted expense reports in your account with this error. Did you resolve the issue?


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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KevinD
Community Manager
Community Manager

@KIRSMI so on a hunch after seeing you had no company card transactions, I figured you were acting as a delegate. Turns out I was right. For future reference, knowing you were acting as a delegate will help me assist you more easily so I don't spend the time looking in your account. 🙂

 

You need to use the highlighted Expense Type to tell the system that repayment is coming. It is a little misleading that your company also has an expense type named Personal Expense, which in my opinion should not even be available to assign to a company card transaction as it causes confusion. 

 

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Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
KIRSMI
Occasional Member - Level 1

Hello KevinD,

Thanks for your reply, however this solution does not work for me. Now I have an additional error and I am not able to choose Cash Advance Return' Expense Type to the report.  And the fact that this is company card transaction, I cannot use The Cash Advance Return/Repayment Expense Type cannot be selected for credit card expenses. Do you have any other suggestions?

Kind regards,
Kirsten

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Nancyagfa
Frequent Member - Level 1

You may have an audit rule that does not allow for $0 reports to be submitted.  So if that is the only item on the report, it will not submit due to nothing be reimbursed or paid out.  Ask you admin if that is the case.