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nicole_masse
Occasional Member - Level 1

Personal Expense-Missing Clearing Account Code

Employee used company card for personal expense.  Marked check box for personal expense and submitted report.  Receiving error below "either the credit card account or the payment type is missing a clearing account code" when trying to submit.  What setting is this that I need to update?  We do NOT typically use this check box - so this is a unique situation but we are finding more and more personal charges on company cards so we want to make sure this works correctly.

nicole_masse_0-1732229332621.png

 

al expense.  Marked check box for personal expense and submitted report.  Receiving error

1 Solution
Solution
PoojaKumatkar
Frequent Member - Level 1

Hi @nicole_masse ,

 

This is related to backend configuration. If you have Expense Configuration Administrator(unrestricted) role then you can do the following changes as suggested in solution. 

OR 

Reach out to Company Concur Administrator and request them to do the changes for the issue which you are facing. 

 

PoojaKumatkar_0-1732255118000.png

PoojaKumatkar_1-1732255145469.png

PoojaKumatkar_2-1732255171839.png

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja

View solution in original post

1 REPLY 1
Solution
PoojaKumatkar
Frequent Member - Level 1

Hi @nicole_masse ,

 

This is related to backend configuration. If you have Expense Configuration Administrator(unrestricted) role then you can do the following changes as suggested in solution. 

OR 

Reach out to Company Concur Administrator and request them to do the changes for the issue which you are facing. 

 

PoojaKumatkar_0-1732255118000.png

PoojaKumatkar_1-1732255145469.png

PoojaKumatkar_2-1732255171839.png

 

If this answers your query, then please mark solution as accepted.

 

Thanks!
Regards,
Pooja