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Employee used company card for personal expense. Marked check box for personal expense and submitted report. Receiving error below "either the credit card account or the payment type is missing a clearing account code" when trying to submit. What setting is this that I need to update? We do NOT typically use this check box - so this is a unique situation but we are finding more and more personal charges on company cards so we want to make sure this works correctly.
al expense. Marked check box for personal expense and submitted report. Receiving error
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Hi @nicole_masse ,
This is related to backend configuration. If you have Expense Configuration Administrator(unrestricted) role then you can do the following changes as suggested in solution.
OR
Reach out to Company Concur Administrator and request them to do the changes for the issue which you are facing.
If this answers your query, then please mark solution as accepted.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
Hi @nicole_masse ,
This is related to backend configuration. If you have Expense Configuration Administrator(unrestricted) role then you can do the following changes as suggested in solution.
OR
Reach out to Company Concur Administrator and request them to do the changes for the issue which you are facing.
If this answers your query, then please mark solution as accepted.