I accidentally made a charge on my purchasing card. I tried to expense it out and I'm getting a number of exceptions. I already settled with PNC to pay the charge off with a personal account, but I can't submit a report that has "do not reimburse" on it. The exceptions are as follows:
This report has a Net Credit amount due employee, please hold the credit(s) until you have out of pocket entries to offset.
-I don't understand what this means but I called the number on the back of the card and the balance is $0
The Corporate card is for business purposes only. The only time a personal expense may be charged to the corporate card is when it is included in an overall business expense. Please remit the non-reimbursable amount to PNC directly.
-I didn't intend to charge this item to my work card, but it was not charged to the corporate card; it was charged to the purchasing card
Personal Charges cannot be made on the Purchasing Card. Please submit this expense as reimbursable and provide a check for the amount of personal expense.
-Yes, I know but it was a mistake! I already paid off the erroneous amount.
I need to reconcile this expense sooner rather than later. From my end everything is paid and set, but I can't submit the expense because of the exceptions above. I really wish there was a phone number I could call so I could talk to someone... If someone here has that number, I would be forever grateful. It's buried in the weeds of the website if it's available at all.
@aelando when the only expense on a report is marked as personal, the net amount is zero. Your company doesn't allow a zero requested amount. Also, it sounds like you need to uncheck the personal expense checkbox and submit this. I would use the Comment field to explain you already paid the card company for the expense.