Solved: Personal Car Mileage not saving

rkolb1 · ‎Aug 4, 2022

Hello,

I have been using Concur to all of my travel expenses. Everything has worked well until recently. When I try to submit

my mileage expense, there is no save button on the bottom. All I have is the mileage calculator. I use this option, but still cannot save my Personal Mileage. I am using the new web version. Has something changed? Here is my screen with personal details removed

rkolb1 · ‎Aug 12, 2022

Hi Kevin. I did some more digging and this is a Firefox issue like we discussed. Firefox did 2 updates in the past few weeks , and this is when my issues started. It is also affecting my Salesforce application. I switched to Chrome and everything is working like it should.

View solution in original post

KevinD · ‎Aug 8, 2022

@rkolb1 based on the screenshot you provided, you are missing required information. Can you take a screenshot of your entire screen, please? Without seeing the entire set of fields and buttons, it will be difficult to provide guidance.

Thank you,
Kevin
SAP Concur Community Manager
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rkolb1 · ‎Aug 12, 2022

Hi Kevin. I did some more digging and this is a Firefox issue like we discussed. Firefox did 2 updates in the past few weeks , and this is when my issues started. It is also affecting my Salesforce application. I switched to Chrome and everything is working like it should.