Pending transactions and Expense Assistant

krismac72 · ‎Jul 9, 2024

Hello. If a user has Expense Assistant turn on, will this automatically move pending card transactions to a report? Let me know if anyone knows this answer. I put a ticket in and I am being told that it DOES move all card transactions over, including Pending, but I have an example of a user who does not show their pending transactions in report.

KevinD · ‎Jul 9, 2024

@krismac72 Expense Assistant should move the item onto the report. However, there are exceptions.

If you can provide me the name of the employee, I can take a look at their report and the item. Please send me their name in a private message. To send me a private message, click my username (KevinD) then the message button.

Thank you,
Kevin
SAP Concur Community Manager
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krismac72 · ‎Jul 10, 2024

Hi Kevin. I sent a private message but could you expand on what is considered an "exception"? Thank you.