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SinGuLaRitY
Occasional Member - Level 1

Pending transaction

Hello,

 

I used once my new corporate credit card before I added it to my Concur profile. Now I scanned the receipt (Expenseit) and the expense shows "Pending transaction" as the system didn't recognize/see the transaction.

 

How can I link this expense  and a proper transaction?

 

Thank you.

2 REPLIES 2
cjmarimo
Super User
Super User

Hello @SinGuLaRitY 

 

If you have the role of "Authorized Support Contact" open a case on the Concur Support Contact website.
Otherwise, contact your company's Concur administrator to open a case on the Concur support contact website.

 

BR,

cj

SinGuLaRitY
Occasional Member - Level 1

Thank you.

 

I think I got worried prematurely as I am new to this and first time using it.
The card transaction showed up yesterday and automatically linked to the receipt.