Pending Transaction from reservation

StephenMoseley · ‎Jul 17, 2023

My Boss reserved a rental car and hotel on his card (Card 1) and when I flew in I had the car and hotel switched to pay with my card (Card 2). The trip is over now and I have completed the expense report, paying for the car and hotel on Card 2. However the car and hotel are still showing up as pending transactions on the expense report for Card 1. I spoke with the hotel and rental car company and they said only Card 2 has been billed and Card 1 is not going to be billed. How can we make the pending transactions go away on Card 1?

KevinD · ‎Jul 18, 2023

@StephenMoseley those are itinerary items only, not card charges. They can be deleted from the system.

Thank you,
Kevin
SAP Concur Community Manager
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