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I have a duplicate and pending transaction for a Lyft trip I made on 1 June. The transaction appears twice and they are both indicated as pending transaction. I contacted Lyft and my company's Corporate Credit Card institution and they both said the transaction went through. However I can't expense the trip because of the duplication and pending transaction
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@babajidealabi the matching card charges for these items are on your report. I've provided a screenshot for you showing two entries that are for the same Lyft ride. You can combine these by selecting both items, then use the Combine Expenses button. The do the same for the other two items. Look in the amount column on your report, you'll see two item with the same amount. Combine those. That will fix your issue.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
@babajidealabi the matching card charges for these items are on your report. I've provided a screenshot for you showing two entries that are for the same Lyft ride. You can combine these by selecting both items, then use the Combine Expenses button. The do the same for the other two items. Look in the amount column on your report, you'll see two item with the same amount. Combine those. That will fix your issue.